Privacy Policy

apkqt ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains:

• What personal data we collect from you and why;
• How we use, process, and store your data;
• Who we share your data with and under what circumstances;
• Your rights regarding your personal data and how to exercise them;
• The security measures we employ to protect your information.

This policy applies to all users of apkqt services, including visitors to our website, registered players, and anyone who communicates with us via email, live chat, or other channels.

apkqt acts as the data controller for all personal information collected through our platform. As data controller, we determine the purposes and means of processing your personal data and are responsible for its protection.

For all data protection inquiries, rights requests, or complaints, please contact:

• Email: [email protected]
• Subject Line: "Data Protection Request" or "Privacy Inquiry"
• Response Time: We aim to respond to all data protection requests within 7 business days.

apkqt collects the following categories of personal data:

3.1 Account Registration Data

When you create an apkqt account, we collect:

• Full name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 or older)
• Email address
• Mobile phone number
• Residential address (city, province, postal code)
• Username and encrypted password
• Preferred currency (IDR)

3.2 KYC Verification Data

To comply with anti-money-laundering regulations and license requirements, we collect:

• Government-issued identity document (KTP, passport, or driver's license)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Selfie photograph holding your ID document (to verify identity match)

3.3 Payment & Transaction Data

We collect information about your financial transactions, including:

• Bank account name and last 4 digits (for withdrawals)
• E-wallet account name (OVO, GoPay, DANA, ShopeePay, LinkAja)
• Deposit and withdrawal amounts, dates, and transaction IDs
• Payment method selected

3.4 Betting & Gaming Activity

We record details of your betting and gaming activity, including:

• Sports bets placed (event, market, stake, odds, outcome)
• Casino games played (game type, stake, result, RTP)
• Togel numbers selected and draw results
• Slot spins and outcomes
• Bonuses claimed and wagering progress
• Win/loss history and account balance changes

This data is collected to provide services, settle bets, prevent fraud, and fulfill regulatory reporting obligations.

3.5 Technical & Device Data

When you access apkqt, we automatically collect:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Screen resolution and device language settings
• Pages visited, time spent on each page, and navigation paths
• Referral source (how you found apkqt)

3.6 Communications Data

We retain records of all communications between you and apkqt, including:

• Live chat transcripts
• Email correspondence
• Support ticket messages
• Feedback and survey responses

apkqt processes your personal data for the following purposes:

We do not use your personal data for:

• Selling or renting to third-party marketing companies
• Automated decision-making or profiling that produces legal effects (except fraud detection)
• Purposes unrelated to the provision of apkqt services

apkqt shares your personal data with the following categories of third parties, strictly on a need-to-know basis:

• Payment Processors: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OVO, GoPay, DANA, ShopeePay, LinkAja, and our payment gateway partners process deposit and withdrawal transactions. They receive only the information required to complete the transaction (account name, transaction amount).
• KYC Verification Providers: Third-party identity verification services process ID documents and perform electronic identity checks. These providers operate under strict data protection agreements and delete data after verification is complete.
• Game Providers: Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Pocket Games Soft, and other game studios receive anonymized gameplay data (bet amounts, game outcomes) but not personal identification details.
• Licensing Authorities: We are legally required to share player and transaction data with our gaming license issuer for regulatory oversight and compliance audits.
• Law Enforcement: We may disclose personal data to police, courts, or regulatory bodies if legally compelled by court order or to prevent fraud, money laundering, or other criminal activity.
• Professional Advisors: Legal counsel, accountants, and auditors may access personal data when providing professional services to apkqt, subject to confidentiality obligations.

We do not share your data with social media platforms, advertising networks, or data brokers. All third-party processors are bound by data protection agreements and prohibited from using your data for their own purposes.

apkqt uses cookies and similar tracking technologies to improve user experience, analyze site traffic, and remember your preferences. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These enable login, account access, and secure transaction processing. Cannot be disabled.
• Functional Cookies: Remember your language preference, currency selection, and display settings. Enhance user experience but are not strictly necessary.
• Analytics Cookies: Track page views, session duration, and navigation patterns to help us improve the site. Data is anonymized and aggregated.
• Performance Cookies: Monitor site speed, load times, and technical errors to optimize platform performance.

6.2 Managing Cookies

You can manage cookie preferences through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies and site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions

Note that blocking essential cookies will prevent you from logging in or using apkqt services.

apkqt employs the following security measures to protect your personal data:

• 256-Bit SSL Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Centers: Personal data is stored on servers located in secure, access-controlled data centers with 24/7 monitoring, fire suppression, and redundant power supplies.
• Database Encryption: Sensitive data (passwords, ID documents, payment details) is encrypted at rest using AES-256 encryption.
• Access Controls: Only authorized apkqt personnel with a legitimate need can access personal data. Access is logged and audited regularly.
• Password Hashing: User passwords are hashed using bcrypt with unique salts. apkqt staff cannot view your password — only you know it.
• Regular Security Audits: Third-party security firms conduct penetration testing and vulnerability assessments annually.
• Incident Response Plan: In the unlikely event of a data breach, we have procedures to contain the breach, assess impact, notify affected users, and report to authorities within 72 hours as required by law.

apkqt retains personal data for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations:

• Active Accounts: Data is retained for the duration of your account activity.
• Closed Accounts: After account closure, personal data is retained for 5 years to comply with financial regulations, tax laws, and anti-money-laundering requirements.
• KYC Documents: Identity documents are retained for 5 years after the last transaction, as required by Indonesian AML regulations.
• Transaction Records: Deposit, withdrawal, and betting history is retained for 7 years for regulatory and tax purposes.
• Communications: Live chat and email correspondence is retained for 3 years for customer service quality and dispute resolution.

After the retention period expires, personal data is securely deleted or anonymized. You may request earlier deletion, subject to legal obligations that require us to retain certain records.

Under data protection law, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of all personal data we hold about you. We will provide this in a structured, machine-readable format (e.g., PDF or CSV) within 30 days.
• Right to Rectification: If your personal data is inaccurate or incomplete, you can request correction. You can update most information directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data, subject to legal retention obligations (see Clause 8). If we are legally required to retain certain records, we will anonymize them where possible.
• Right to Restrict Processing: You can request that we limit how we use your data (e.g., store but not process) if you contest its accuracy or lawfulness.
• Right to Data Portability: You can request a copy of your data in a portable format to transfer to another service provider.
• Right to Object: You can object to processing of your data for marketing purposes or based on legitimate interests. We will stop processing unless we have compelling legal grounds to continue.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing emails), you can withdraw consent at any time by clicking "Unsubscribe" or contacting support.

To exercise any of these rights, email [email protected] with "Data Rights Request" in the subject line. We will respond within 7 business days and fulfill valid requests within 30 days.

apkqt's servers and some third-party service providers are located outside Indonesia. When your personal data is transferred internationally, we ensure adequate protection through:

• Standard Contractual Clauses: Contracts with third-party processors include EU-approved data protection clauses, ensuring your data receives equivalent protection regardless of location.
• Adequacy Decisions: We transfer data only to countries recognized as having adequate data protection standards or to processors certified under recognized privacy frameworks.
• Encryption in Transit: All international data transfers are encrypted end-to-end using SSL/TLS protocols.

You have the right to request details of the safeguards applied to your data when transferred internationally.

apkqt services are strictly for adults aged 21 years or older. We do not knowingly collect personal data from individuals under 21.

If we discover that a user is under 21, we will immediately:

• Close the account
• Delete all personal data associated with the account
• Refund any deposited funds to the payment source (minus any winnings, which will be forfeited)

If you believe a minor has created an account on apkqt, please contact [email protected] immediately so we can take action.

apkqt reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments.

When we make material changes that affect your rights or how we process your data, we will:

• Update the "Last Updated" date at the top of this page
• Send an email notification to all registered users
• Display a prominent notice on the apkqt homepage for 30 days

Continued use of apkqt services after notification constitutes acceptance of the updated policy. If you do not agree with the changes, you must cease using apkqt and may request account closure and data deletion (subject to legal retention obligations).

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:

• Email: [email protected]
• Subject Line: "Privacy Inquiry" or "Data Protection Request"
• Response Time: We aim to respond within 7 business days

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. We will cooperate fully with any regulatory investigation.